Operations Executive

Position Summary

Responsible for coordinating and executing daily logistics operations, ensuring efficient cargo movement.

Key Responsibilities

• Manage end-to-end shipment processes

• Handle sea, road, and cross-border operations

• Liaise with shipping lines, transporters, and clients

• Oversee customs clearance procedures

• Coordinate warehousing activities

• Prepare and manage shipping documentation

• Track shipments and update clients

• Resolve operational issues

Key Competencies

• Strong supply chain understanding

• Freight forwarding expertise

• Customs and warehousing knowledge

• Problem-solving and organization

Minimum Requirements

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field.

• 3-5 years’ experience in logistics/freight forwarding across Eastern Africa

• Knowledge of customs processes – Local and Transit

• Knowledge of road and transit corridors across East Africa

• Fluent in English and Swahili

• Basic computer skills

KPIs

• Timely shipment execution

• Documentation accuracy

• Client satisfaction

• Compliance with regulations