GTM - AR Analyst

Guatemala City

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals. At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career

We are seeking detailed-oriented and process driven AR Analysts to join our dynamic team at PIL in Guatemala City.  The AR Analysts will support the local finance team with the transaction support, coordination, customer service, accuracy, and process execution. 

KEY RESPONSABILITIES:

Payment Processing & Validation

• Review customer payment notifications received via email.
• Verify supporting documentation, including payment receipts, withholding tax certificates, and invoice references.
• Confirm payment details and amounts against open invoices and applicable charges.
• Validate withholding tax documentation and ensure required information is available.
• Verify payment information and supporting calculations.
• Confirm payments have been received in the appropriate company bank accounts.
• Record and apply customer payments accurately within the financial system.
• Update payment information in operational systems as required.
• Generate internal payment confirmations upon successful processing.

Payment Monitoring & Reporting

• Maintain and update daily payment tracking records.
• Share daily payment updates with relevant teams to support downstream processes.
• Keep payment monitoring tools updated to support operational visibility.
• Prepare routine reports related to: Unapplied payments, Prepayments, Overpayments, Unidentified payments, Payments requiring additional documentation
• Support the review of unidentified customer payments in coordination with Accounting.
• Prepare and distribute periodic aging reports.
• Generate and share Statements of Account for credit customers.
• Retrieve and attach supporting invoice documentation when required.

Accounts Receivable Support

• Distribute Statements of Account to customers according to established schedules.
• Follow up with customers regarding outstanding balances and overdue invoices.
• Support collection activities through professional and customer-focused communication.
• Assist in maintaining positive customer relationships while helping resolve payment-related inquiries.

Cross-Functional Collaboration

• Partner with Customer Documentation, Release Operations, Accounting, WNS, and other stakeholders to support efficient payment processing.
• Raise payment exceptions or discrepancies to the appropriate teams for resolution.
• Provide support for ad hoc requests from Finance team members and leadership.
• Assist with month-end activities and other finance-related tasks as needed.

Post Go-Live Support

• Participate in stabilization and hypercare activities following system implementation.
• Provide guidance and support to end users during and after process transitions.
• Perform operational finance activities across Accounts Payable, Accounts Receivable, Intercompany, Tax, and Reporting processes using Oracle GFS.
• Support month-end close activities, reconciliations, and general ledger processes.
• Assist with tax reporting activities and compliance-related requirements.
• Maintain process documentation and support audit requests when required.
• Contribute to continuous improvement initiatives and operational excellence efforts.
• Collaborate with LARO and Global Finance teams to support reporting, performance monitoring, and process enhancements.

SKILLS & QUALIFICATIONS:

• Bachelor's degree or closed pensum in Finance, Accounting, Business Administration, or a related field.
• 2–4 years of experience in Accounts Receivable, Finance Operations, Cash Application, or Payment Processing.
• Experience working with ERP or financial systems (also Aster, LMS or similar preferred).
• Knowledge of banking operations, payment reconciliation, and accounts receivable processes.
• Experience handling withholding tax documentation.
• English level should be intermediate for communication and follow up purposes.
• Knowledge of the Maritime and Logistics Sector terms and regulations.
• Strong analytical and reconciliation skills.
• Excellent attention to detail and accuracy.
• Advanced Microsoft Excel skills.
• High level of integrity and confidentiality when handling financial information.

WE ALSO VALUE:

• Strong organizational and time management skills.
• Analytical Skills and the understanding of key performance indicators (KPIs).
• Ability to establish priorities in a fast-paced environment.
• Emotional intelligence to manage challenges that may arise during customer interactions.
• Strong organizational skills for managing budgets, quotations, and sales follow-ups.
• Ability to adapt to market changes or internal process adjustments.
• Strong team playing and problem-solving skills.
• Emotional intelligence to manage challenges that may arise during customer interactions.
  Strong organizational skills for managing budgets, quotations, and sales follow-ups.

Why Join Us:

•    Be part of a leading global carrier with a strong focus on sustainability and innovation.
•    Work in a dynamic and collaborative environment.
•    Opportunities for professional growth and development.
 

Application Process:

To apply for this exciting opportunity, please submit your resume in English outlining your qualifications and experience to PIL Career Website.

Eligibility to Apply:

This position is open to Guatemalan nationals or individuals who currently have the legal right to work in Guatemala. Please note that applicants without this eligibility will not be considered.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.
Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.
Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services. PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.
For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.