Assistant Manager, Agency Network Management (China and North Asia)

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

The Assistant Manager, Agency Network Management (ANM) is responsible for supporting the performance management, governance, and development of PIL's agency network across China & North Asia. The role partners closely with country management teams and cross-functional stakeholders to drive business performance, strengthen operational excellence, ensure policy compliance, and support strategic initiatives across the North Asia region.

This position serves as a key bridge between Headquarters, Regional Offices, and local agencies, facilitating alignment, accountability, and continuous improvement within the agency network.

Key Responsibilities:

1. Agency Performance Management

• Monitor and analyze agency business performance, productivity, and operational effectiveness.
• Conduct monthly performance discussions in the respective Country agencies.
• Track key business KPIs, identify performance gaps, and recommend corrective actions.
• Support implementation of regional initiatives to improve agency productivity and profitability.

2. Regional Business & Financial Management

• Coordinate annual budgeting, forecasting, and business planning exercises across China & North Asia agencies.
• Review agency SG&A expenses and headcount plans.
• Conduct variance analysis and monitor budget utilization against approved plans.
• Support business case evaluations, cost optimization initiatives, and productivity improvement programs.

3. Governance, Compliance & Policy Management

• Ensure agencies comply with corporate policies, governance standards, and Delegation of Authority (DOA) requirements.
• Support implementation of regional governance frameworks and internal controls.
• Review agency practices against global policies and recommend alignment opportunities.
• Coordinate policy communication and monitor implementation progress across agencies.

4. Strategic Projects & Organizational Development

• Lead or support regional transformation and organizational improvement initiatives.
• Participate in agency restructuring, Agency Core Model implementation, and organizational design projects.
• Coordinate cross-functional stakeholders to ensure timely project execution and delivery.
• Monitor project milestones, risks, and action plans.

5. Stakeholder & Agency Relationship Management

• Build strong working relationships with country leadership teams across China & North Asia.
• Act as the primary coordination point between Headquarters and agency management teams.
• Facilitate communication, issue resolution, and follow-up on key business matters.
• Support regional management visits, workshops, and leadership meetings.

6. Regional Reporting & Business Analytics

• Analyze agency operational and financial data to identify trends and opportunities.
• Develop insights and recommendations to support management decision-making.

7. People & Organization Support

• Support workforce planning, organizational reviews, and manpower initiatives.
• Participate in talent development, succession planning, and employee engagement programs.
• Coordinate implementation of HR and administrative initiatives where applicable.
• Support change management and communication activities across agencies.

MUST HAVE:

• Bachelor's degree in Business Administration, Corporate Law, Maritime Studies or a related field. Advanced degrees or relevant certifications (e.g., ACCA) be advantageous
• Minimum 3 - 5 years in Corporate Management
• Familiarity with the container shipping industry is a plus.
• Strong business acumen and analytical thinking.
• Excellent stakeholder management and influencing skills.
• Strong project management and coordination capabilities.
• Effective communication and presentation skills.
• Proficient in Excel, PowerPoint, Power BI and data analysis tools.
• Ability to manage multiple priorities in a fast-paced regional environment.
• Fluent in English; Mandarin will be advantageous for engagement with China & Taiwan stakeholders.

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Application Process:

To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience to PIL Career Website.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.