Operations Executive - Durban 1
South Africa
DRIVING CONNECTIVITY
Chart your Course with PIL
PIL Logistics South Africa delivers reliable end-to-end supply chain solutions across sea, road, and cross-border operations with a focus on efficiency, integrity, and customer satisfaction. The Operations Executive is responsible for the end-to-end coordination, execution, and monitoring of logistics and freight operations across sea, road, and cross-border transport activities. The role ensures efficient cargo movement, operational compliance, accurate documentation, and proactive stakeholder communication to support customer service excellence and operational profitability.
The successful incumbent will manage operational activities from booking through to final delivery while ensuring alignment with shipping schedules, customs regulations, transport planning, and client requirements.
Get On Board for a Dynamic and Purposeful Career.
We’re seeking an experienced Operations Executive who will be responsible for coordinating and executing daily logistics operations and ensuring efficient cargo movement.
Key Responsibilities:
Operational Coordination
- coordinate end-to-end shipment processes
- Handle sea, road and intermodal operations
- Align cargo movement with schedules, bookings and delivery needs
- Oversee container releases, collections and deliveries
Shipping and Freight Operations
- Liaise with shipping lines on bookings, schedules and availibility
- Arrange transport for port and long haul movements
- Monitor vessel activity, port operations and container usage
Customs and Regulatory Compliance
- Coordinate import/export customs clearance with agents
- Ensure compliance with SARS, port operations and container usage
Documentation and Systems Administration
- Prepare and verify key shipment documentation
- Maintain accurate records on CargoWare and internal systems
- Manage vendor pricing requests for quoatations
Customer and Stakeholder Engagement
- Provide proactive shipment updates to customers
- Handle queries, issues and escalations promptly
- Build relationships with transporters and service providers
- Support commercial team with operational insights
Minimum Requirements
- Matric Certificate (Grade 12)
- Minimum 3–5 years’ experience in logistics, freight forwarding, shipping, or cross-border transport operations
- Experience in sea freight and transport coordination within a shipping or logistics environment
- Knowledge of import/export customs procedures and documentation
- Experience working with shipping lines, transporters, and clearing agents
- Proficiency in CargoWare and Microsoft Office Suite
- Valid driver’s license and own reliable transport
WE VALUE:
- Strong understanding of shipping, freight forwarding, and transport operations
- Knowledge of import/export and cross-border logistics processes
- Sound understanding of customs procedures and compliance requirements
- Ability to manage multiple shipments and operational priorities simultaneously
- Strong problem-solving and decision-making capability
- Customer-focused with strong communication skills
- High attention to detail and documentation accuracy
- Ability to work under pressure within deadline-driven operational environments
- Good understanding of South African port and shipping operations
Why Join Us:
- Make an Impact: Take on a high-profile leadership role and play a pivotal part in driving PIL’s growth in South Africa and beyond.
- Innovate and Lead: Shape the future of logistics with autonomy, creativity, and the backing of a globally recognized shipping leader.
- Expand Your Legacy: Be at the forefront of transforming logistics solutions in one of the most dynamic regions on the continent.
Application Process:
To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience on PIL Career Website.
Eligibility to Apply:
This position is open to South African Nationals or individuals who currently have the legal right to work in South Africa. Please note that applicants without this eligibility will not be considered.
About Us
Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.
Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.
Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.
PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.
For more information, visit www.pilship.com
Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.