Manager, Transversal Agency Coordination

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

Key Responsibilities:

• Project - Manage and anchor transversal projects involving diverse stakeholders within GCAM and across business units (such as Project Navigate and LMS Re-modelling). Oversee the collaboration with both technical and non-technical stakeholders to gather requirements and define key business metrics.
• Budget - Manage and coordinate the full annual budget cycle. Coordinate with Finance teams and departments heads to define budget parameters, assumptions, gather inputs, validate forecast and ensure alignment. Monitor budget adherence throughout the fiscal year, identifying variances and recommend actionable insights.
• Business/Data Analytics and Reporting Tools - Manage and anchor the implementation and roll out of Business Intelligence (BI) tools (e.g. Power BI). Collaborate with IT, business units and data governance teams to define requirements and coordinate seamless integration with existing systems. Oversee the development and design of complex interactive and visually appealing dashboards, reports and self-service analytics capabilities customised for various business metrics and KPIs. Oversee and coordinate proliferation for ANM, including improving analytical/working tools. Oversee and coordinate ANM, Regional offices and Agency offices training sessions. Coordinate and support strategic initiatives with ad hoc reports extraction, analysis and decision support.
• Revenue Drivers - Manage and monitor analytical needs for ANM performance parameters such as Detention and Demurrage performance, Local Revenue management, M&A and Cost Plus Benefits. Budget execution - Analyse and present periodic reports with complex variance and trend analysis, recommend actionable insights and execute decisions.
• Agency Scorecard - Oversee and manage the development and implementation of the Agency KPI scorecards and dashboard encompassing all business units and departments. Collaborate with stakeholders to identify, define and refine KPIs. Collect, validate and analyse performance data and measure against set targets to track agency performance. Analyse and present periodic reports with actionable insights, and collaborate with stakeholders to execute performance improvement plans.
• Efficiency - Revenue & Cost Savings - Collaborate with the Logistics Efficiency Programme team on revenue and cost submissions to the programme. Propose annual budget targets for applicable categories such as Local Revenue, Detention & Demurrage, etc. Collect, validate and analyse the efficiencies to track performance. Prepare, present and analyse periodic reports, recommend for actionable insights.
• Communication & Administrative - Manage and coordinate the issuance of ANM circulars to update the agency network on policies, tariff & surcharges, shipment restrictions, agency organisation setup/relocation/structure, appointment of key personal at agencies, etc. Plan and validate the schedule, collaborate with business units and departments, and oversee the quarterly onboarding of key agency personal. Oversee and manage on the quarterly litigation case reports, and review with Legal. Validate the various distribution list/channels for the agency network.

MUST HAVE:

• Bachelor's degree, preferably with business or data analytical certifications
• 5 - 10 years of relevant experience
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Prior working experience in maritime or shipping industry is a MUST.

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Application Process:

To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience to PIL Career Website.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.