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General Manager Mozambique Cluster

Mozambique

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you're fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a General Manager – Mozambique Cluster to lead and drive PIL’s business operations across Mozambique, Zambia, Zimbabwe, and Malawi. The successful candidate will be accountable for overall business performance, commercial growth, operational excellence, financial management, and people leadership across the Cluster while ensuring alignment with PIL’s regional and global strategic objectives. This role requires a dynamic leader with strong business acumen, deep industry knowledge, and a proven track record of delivering sustainable growth within the shipping and logistics industry.

Key Responsibilities:

Leadership & Strategy

Lead and manage PIL’s business operations across Mozambique, Zambia, Zimbabwe, and Malawi in alignment with corporate strategy and business objectives.
Develop and execute Cluster-wide business plans to drive sustainable growth, profitability, and market leadership.
Assume full accountability for the Cluster’s financial and operational performance, including P&L responsibility.
Identify market opportunities and develop strategies to strengthen PIL’s competitive position across the Cluster.
Represent PIL and maintain strong relationships with key stakeholders, government authorities, port authorities, and industry partners.
Ensure alignment of country and agency priorities with regional and global strategic initiatives.

Commercial & Business Development

Drive commercial performance and business growth across Mozambique, Zambia, Zimbabwe, and Malawi, ensuring achievement of volume, revenue, and profitability targets.
Develop and strengthen relationships with key customers, strategic partners, and government entities.
Identify and capitalize on new business opportunities to expand PIL’s presence and market share across the Cluster.
Monitor market trends, customer requirements, and competitor activities to support business growth and strategic decision-making.
Foster strong customer relationships and support the development of strategic key accounts.
Ensure high levels of customer satisfaction through service excellence and proactive stakeholder engagement.

Operational Management

Oversee all operational activities to ensure safe, efficient, and reliable service delivery across the Cluster.
Ensure achievement of agreed operational KPIs and service standards.
Collaborate with regional and global teams to optimize business processes and improve operational efficiency.
Maintain strong working relationships with port authorities, terminals, logistics providers, and vendors.
Coordinate and align operational activities between Mozambique, Zambia, Zimbabwe, and Malawi to drive efficiency and service reliability.
Drive continuous improvement initiatives to enhance productivity, service quality, and customer experience.

Financial Management

Manage the Cluster’s budget, forecasts, and overall financial performance.
Monitor revenue, operating expenses, profitability, and cash flow to ensure achievement of business objectives.
Oversee working capital management, credit control, and financial governance.
Ensure compliance with local statutory requirements, tax regulations, and PIL Group financial policies.
Implement effective cost management measures while supporting business growth and operational excellence.
Provide accurate business forecasting and performance reporting to Regional Management.

People Leadership & Talent Development

Lead, develop, and inspire a high-performing and geographically dispersed team across Mozambique, Zambia, Zimbabwe, and Malawi.
Foster a culture of accountability, collaboration, innovation, and customer focus.
Drive employee engagement initiatives and promote PIL’s values throughout the organization.
Build organizational capability through succession planning, talent management, coaching, and leadership development initiatives.
Ensure effective workforce planning and support the development of future leaders within the Cluster.

Risk Management & Compliance

Ensure compliance with local laws, regulations, and PIL Group policies and governance standards.
Proactively identify and mitigate commercial, operational, financial, legal, and regulatory risks.
Maintain adherence to international shipping regulations and industry best practices.
Promote a strong culture of ethics, compliance, and business integrity.
Ensure effective implementation of risk management frameworks and internal controls across all Cluster markets.

MUST HAVE:

Bachelor’s Degree in Business Administration, Logistics, Shipping, Maritime Studies, Supply Chain Management, or a related field.
Minimum 10–15 years of leadership experience within the shipping, container liner, logistics, maritime, or transportation industry.
Proven track record of managing multi-country business operations with full P&L responsibility.
Strong commercial acumen and demonstrated success in business development and customer relationship management.
Experience leading multi-functional teams within a dynamic and complex business environment.
Strong stakeholder management, negotiation, and communication skills.
Solid understanding of shipping operations, agency management, and logistics value chains.
Experience working within Africa and managing diverse markets is highly desirable.

WE VALUE:

Strategic thinking with a strong commercial and customer-centric mindset.
Results-oriented leadership with a strong sense of ownership and accountability.
Strong analytical and problem-solving capabilities.
Resilience and adaptability in a rapidly changing business environment.
Ability to influence, engage, and collaborate across diverse cultures and geographies.
Commitment to continuous improvement and operational excellence.
Strong leadership presence with the ability to motivate and develop high-performing teams.

Why Join Us:

Be part of a leading global carrier with a strong focus on sustainability and innovation.
Lead a strategically important Cluster covering Mozambique, Zambia, Zimbabwe, and Malawi, with direct influence on PIL’s growth across Southern Africa.
Work in a dynamic, collaborative, and multicultural environment.
Opportunities for professional growth and career advancement within a global organization.
Contribute to PIL’s vision of delivering sustainable and customer-focused shipping solutions.

Application Process:

To apply for this exciting opportunity, please submit your resume in English outlining your qualifications and experience via the PIL Career Website.

Eligibility to Apply:

This position is open to candidates who currently have the legal right to work in Mozambique or are eligible to obtain the required work authorization. Applicants without the necessary eligibility may not be considered.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked among the world's top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on "Driving Connectivity" and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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