Deputy General Manager, Global Reefer & Special Project Cargo

Job Responsibilities

Job summary: The role is leading one of PIL’s top strategic initiative in developing niche segments.

• Line management functions : product development (as a contributor), allocation management and cargo flow (for the segments he/she is in charge of), pricing, shadow P&L for the 2 segments Reefer and Special Cargo
• Commercial functions : business development focusing on PIL Top 15 countries, applying the Reefer target operating model and reefer and special cargo sales network animation (in partnership with PIL Regional Offices)

1. Strategic Leadership and Direction:

• Elaborate and execute Global Reefer + Global Project Cargo business strategies for each trade, focusing on market growth, right cargo-mix and customer-mix, and enhanced financial outcomes.
• Provide Global Reefer + Global Project Cargo trade guidance to the front line teams, ensuring strategies are well understood and executed effectively, aligning with the company's objectives, values and strategy.
• Make decisive Global Reefer + Global Project Cargo rate policy and adjustment decisions, aligning them with the strategic and financial goals of the trades (Budget).
• Contribute to the regular and ad-hoc products design with Trade Network department
• Contribute actively to the investments in assets needed for the success of these niche segments with the Logistics Procurement department

2. Financial Performance and Strategic Analysis:

• Responsible for the responsible Global Reefer + NOR + Global Project Cargo Trades’ shadow P&L.
• Based 2025 budget, the job scope entails all concerned service to achieve a total revenue of $221.2M and a total liftings of 122,941 Teus
• Use of data analytics and market intelligence to take the best strategic decisions, ensuring the trades services remain competitive and reach a financial outcome which is above the industry average.

3. Sales / Operational Excellence and Market Expansion:

• Business development, present sales strategies/solution and operational plan for Global Reefer & Global Project Cargo customers.
• Lead market expansion efforts, driving customer diversification and exploring new Reefer + Project Cargo opportunities.
• Challenge status-quo and always seek improvement and more efficiency in terms of work process, product setup and customer expectation.
• Share & drive new ideas of business development (process, market development, new products etc.)

4. Regular Interactions with

• Operations department (terminal procurement, liner operations)
• Logistics department (Reefer SOP’s, Special Cargo SOP’s, Telematics VAS, Forecasting, Costs Savings programs)
• Commercial Department (Country Commercial budget, KPI settings, people management, business processes)
• IT department (Quotations tool for special cargo, ERP improvements)

Job Requirements

• Bachelor's degree in Maritime, Business, Logistics, or a related field
• Possess at least 10 years of extensive experience in shipping or freight forwarding industry, with a focus on reefer and/or special cargo customers and operations
• Proven track record of successfully managing and growing a reefer cargo division and/or a special cargo division, including P&L responsibility
• In-depth knowledge of international shipping regulations, customs procedures, and industry best practices related to reefer cargo and/or special cargo
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to do regular travels to PIL Key reefer and special cargo markets and to attend specialized fairs