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CL - Accounts Receivables Collector

Chile

DRIVING CONNECTIVITY

Chart your Course with PIL
With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals. At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

 

Get On Board for a Dynamic and Purposeful Career
We are seeking a detail-oriented and process driven Accounts Receivables Collector to join our dynamic team at PIL in Santiago, Chile. The AR Collector supports the daily accounts-receivable operations, ensuring that customer payments are collected, properly applied, and reconciled in accordance with PIL Group credit-control policies and local accounting standards. The position focuses on support the cash application, customer follow-up, AR reconciliation, and documentation control, contributing to the reduction of Days Sales Outstanding (DSO) and accuracy of ASA and HQ reporting. This is an operational finance role requiring strong organization, persistence, and attention to detail, but no mandatory English proficiency spoken.

 

Key Responsibilities

  1. Collections & Customer Follow-Up
    • Contact customers to obtain timely payment for outstanding invoices.
    • Maintain an updated collection log with status, expected dates, and comments.
    • Escalate overdue accounts to the Account receivable GFS Specialist & Controller.
    • Support Sales and Operations teams by providing up-to-date customer balance details.
    • Issue reminder letters, statements, or receipts as required.
  2. Support WNS/Outsourcing Cash Application & Reconciliation.
    • Support record customer payments into LMS / GFS and match against invoices.
    • Support to Identify and clear unapplied / unallocated cash within 5 business days.
    • Support bank reconciliations in Outsourcing and/or WNS by providing customer collection details.
    • Assist in the reconciliation of AR subledger vs GL balances.
  3. Documentation & Reporting
    • Assist in the preparation of weekly aging and collection status reports.
    • Ensure that customer master data and credit terms are up to date.
    • Support internal / external audit requests by providing proof of payment and communication logs.
  4. Compliance & Internal Controls
    • Follow PIL Group Credit Policy and local Finance SOP for collections and receipts.
    • Ensure segregation of duties between collections and posting activities, aligned with Account receivable GFS
      Specialist.
    • Maintain confidentiality of customer financial information.
    • Comply with procedures for document control and record retention.
  5. Continuous Improvement & Support
    • Suggest improvements to accelerate collection process or reduce errors.
    • Participate in training on ERP tools (GFS AR module basics / Excel skills).
    • Support the AR Finance Specialist in data-migration or testing activities when required.

 

Skills & Qualifications

  • English is not mandatory for this role (basic reading and written level desirable only).
  • Technical diploma or Bachelor’s degree in Accounting, Finance, or related field.
  • 1 – 3 years of experience in Accounts Receivable or Collections.
  • Basic knowledge of VAT and customer invoicing processes.
  • ERP familiarity (Oracle, SAP, or any local system preferred).
  • Proficiency in Microsoft Excel (basic formulas, filters, pivot tables)
  • Strong communication and negotiation skills in Spanish (native).
  • Detail-oriented, organized, and able to work with tight deadlines.

 

We value

  • Ability to communicate clearly and persuasively, both in writing and verbally, with potential and existing clients as well as team members.
  • Proficient use of communication tools such as phone calls, video conferences, and messaging platforms.
  • Emotional intelligence to manage challenges that may arise during customer interactions.
  • Ability to manage multiple tasks and clients simultaneously, ensuring proper attention to each one.
  • Strong organizational skills for managing budgets, quotations, and follow-ups.
  • Understanding of key performance indicators (KPIs) to assess and enhance the effectiveness of activities.
  • Strong problem-solving skills to quickly and efficiently provide solutions to customers.
  • Collaboration with internal and international departments (such as operations, logistics, and customer service) to ensure a seamless and consistent customer experience.
  • Familiarity with digital tools such as sales management platforms, online collaboration tools, and productivity software.
  • Familiarity with maritime transportation services, cargo loading and unloading operations, and global logistics processes.
  • Understanding of international trade and maritime transport terms and regulations.

 

Eligibility to Apply
This position is open to Chileans nationals or individuals who currently have the legal right to work in Chile. Please note that applicants without this eligibility will not be considered.

 

About Us
Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.
Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.
Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services. PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.
For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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