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BRA - Sales Support

Brazil

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fuelled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

We are seeking a highly motivated and experienced Sales Support to join our dynamic team at PIL. He/ she would handle customers contracts and be a focal point for sales subject to all other departments directing peripheral sales activities to the appropriate person. The successful candidate will play a crucial role in driving revenue growth by acquiring new customers, maintaining existing relationships, and expanding the company’s market share in the shipping and logistics industry.

Key Responsibilities;

Assist the sales department by

Issue daily quotations according to the strategy developed per commodity
Handle all quotations related to AMRG and provide market feedback
File rates on Customer Contracts, according to Sales Execution instructions
Contract amendments and maintenance
File free time negotiation
Prospecting / attracting new customers
Follow up customers’ performance against committed volume
Push for additional cargo
Handle Exceptions related to freight or free time issues
Liaise with internal departments to resolve customer grievances
Investigate rate issues and disputes claimed by customers
Assist staff with problem solving and interpretation of tariff rates and rules

Qualifications & Experience

3-5 years of experience in regional recruitment, ideally in logistics, maritime, or supply chain industries.
Strong knowledge of Latin American labor markets and familiarity with Asian recruitment practices (preferred).
Experience recruiting for operations, commercial, and technical roles within a global organization.
Fluency in Spanish and English is required (MIUST); Portuguese is a strong plus.
Proficiency in applicant tracking systems (ATS), LinkedIn Recruiter, and recruitment analytics tools.
Experience in managing multiple roles across different time zones and markets.
Strong interpersonal skills, stakeholder management, and the ability to work in a fast-paced, multicultural environment.

MUST HAVE:

Experience in customer service within the shipping or logistics industry.

Proven experience in sales, preferably in the shipping, logistics, or transportation industry.
Strong communication, negotiation, and interpersonal skills.
Proficiency in MS Office and CRM software.
Essential for dealing with international clients and understanding technical documents. Preferably B1, B2, or higher level in Speaking, Listening & Reading.

WE VALUE:

Ability to build and maintain long-term client relationships.
Analytical mindset with the ability to interpret market trends.
Enthusiasm for the shipping and logistics industry.
Excellent organizational and time-management skills.
Team player with a proactive attitude.

Why Join Us:

Be part of a leading global carrier with a strong focus on sustainability and innovation.
Work in a dynamic and collaborative environment.
Opportunities for professional growth and development.

Application Process:

To apply for this exciting opportunity, please submit your resume in English outlining your qualifications and experience to PIL Career Website.

Eligibility to Apply:

This position is open to Brazilian nationals or individuals who currently have the legal right to work in Brazil. Please note that applicants without this eligibility will not be considered.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

For more information, visit www.pilship.com

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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